‘Smelt of blue cheese!’ Hotel cleaner explains why kettles and mugs aren't always 'clean'


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Felicity worked as a hotel cleaner for a four star hotel in the UK. She shared her experiences with Express.co.uk and why kettles may not be clean.

While many guests do try to keep their room relatively clean, Felicity said cleaners are exposed to some “disgusting” sights.

She said: “Once I found a used sanitary pad upright on the floor. And the whole room smelt of blue cheese, it was disgusting.”

Unfortunately quite a few guests also left their toilets in a state and didn’t clean up before check-out.

“Please flush your poo! And remember to put things like makeup wipes into the bin rather than leaving them on the floor,” said Felicity.

READ MORE: Stunning Caribbean island bans cruise ships – ‘Not debatable’

Hotel cleaning staff have a difficult job and are often under tight time pressure to prepare a room for the next guest.

Felicity told Express.co.uk there are a few things that guests can do to make life easier for cleaning staff.

She said: “If there’s two beds in a room and you don’t use one, it’s really nice if you don’t touch it all. Then I don’t have to remake it.”

If there’s an extra bed or towels, it’s helpful for cleaning staff if guests don’t use it at all during their stay.


She added: “The most annoying time was cleaning up after a bridal party and there were hair grips all over the floor.

“You can’t hoover them up so we had to go round picking them all up by hand.”

Felicity’s hotel never had bedbugs but experts have warned hotel guests never to put their suitcase on the bed as it could risk the creatures getting on clothes.

According to experts, the safest place to leave a suitcase is on the luggage rack or in front of the door.


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