In response to criticism from patients, a Boots spokesperson said they were following recent guidance: “The latest
Royal Pharmaceutical Society guidance indicates that the use of multi-compartment compliance aids is not always the most appropriate option for patients that need support to take their medicines at the right dose and time.
“Pharmacists are speaking with patients who we provide with MCCAs to discuss whether it is the right way to support them, depending on their individual circumstances and clinical needs.
“Alternative support might include large-print labels and a medicines reminder chart. In many cases, MCCAs will remain the most appropriate option for the patient, and we will continue to support them in this way.”